CraneWorks FAQ

What equipment can we help you find?

FAQ's/

About CraneWorks

How long has CraneWorks been in business?

CraneWorks was founded by Keith Ayers and David Collis in September of 2002 as a single dealership in Houston, TX.

We've experienced incredible growth since those humble beginnings, opening a second HQ in the Kansas City area (Olathe, KS) and a total of ten locations across America. If we don't have a brick and mortar location near you, it's a good bet we do have a regional sales rep or a field service tech in your neck of the woods. Contact us today to see how we can help.

Sales & rentals

What type of equipment do you carry?

CraneWorks provides a variety of equipment, including but not limited to boom trucks, material handling equipment, knuckle boom cranes, all terrain cranes, telescopic truck cranes, mechanic trucks, bucket trucks & aerial lifts, forklifts and telehandlers, oil and gas equipment, truck chassis & tractors, trailers, and hooklifts.

Can I trade in my equipment?

Yes! We are open to equipment trades. Contact us today so we can discuss potential deals with our equipment.

Should I purchase or rent a crane?

Either purchasing or renting a crane can be a good idea, depending on your situation and project scope. Contact us today so we can help you find the right solution.

What lead time can I expect when ordering equipment?

We have equipment ready to be purchased and picked up right now! Lead times for ordering equipment not readily available are dependent on the manufacturer. Contact us today to learn more about any of our machines.

Click to browse our in-stock and on-order sales inventory

Do your rental machines come with an operator?

CraneWorks provides bare rentals only. Unfortunately, we do not provide an operator with rental machines.

What is the shortest amount of time I can rent a crane? Can I rent a crane for less than a week?

Our equipment comes with a one-week minimum rental period.

What type of crane should I use for my project? What tonnage crane would be required for this project?

CraneWorks provides a variety of equipment types for various industries and applications. Contact us now so we can help you determine the best machine for your job!

Service

What types of cranes and lifting equipment does CraneWorks service?

CraneWorks services a wide range of cranes and lifting equipment, including mobile, pedestal-mounted, all terrain, rough terrain, crawler, and knuckle boom cranes, plus boom trucks and auxiliary equipment. Our expert technicians are trained to handle equipment from various manufacturers, ensuring top-quality service for all types of lifting solutions.

How often should I have my crane inspected and serviced?

It is recommended that your crane be inspected and serviced at least once a year to ensure safety, optimize performance, and comply with federal regulations. Regular inspections can help identify potential issues early, reducing downtime and costly repairs. We use a proactive approach to keep your cost per hour as low as possible. More frequent inspections may be necessary for equipment used in more demanding environments.

Click to learn more about crane inspections and service, and to schedule an appointment.

What is the process for scheduling a service appointment with CraneWorks?

Scheduling a service appointment with CraneWorks is simple and convenient. You can contact our service department via phone at (713) 636-7750 or reach out through our website. Our team will promptly coordinate with you to arrange a suitable time for the service, ensuring minimal disruption to your operations.

Does CraneWorks offer emergency repair services?

Yes, CraneWorks offers emergency repair services to address urgent issues and minimize downtime. Our skilled technicians are available to respond quickly to emergencies, providing efficient and reliable repairs to get your equipment back up and running. Contact your local CraneWorks at (713) 636-7750 for immediate assistance.

Can CraneWorks technicians perform on-site repairs and maintenance?

Absolutely. CraneWorks mobile technicians are equipped to perform onsite repairs and maintenance, bringing our expertise directly to you. This ensures that your equipment receives timely and efficient service without the cost and time of being transported to a CraneWorks location. Our field service units are fully stocked with the necessary tools and parts to handle a wide range of repairs onsite.

Parts

What product lines or manufacturers does CraneWorks sell parts for?

CraneWorks sources and supplies parts for cranes, lifting equipment, utility trucks, and attachments from any manufacturer, covering everything from hydraulic components and electrical systems to mechanical parts and structural elements.

Which CraneWorks locations have a parts department?

CraneWorks features a dedicated parts department at the following locations:

No matter the location, our team collaborates to meet your needs. You can easily place an order by calling our National Parts Hotline at (713) 636-7700, contacting us online, or shopping directly on our website. Our knowledgeable staff will help you find the right parts and ensure a seamless ordering experience.

Click here to shop for crane parts

How much inventory does CraneWorks stock?

We maintain over $10 million in inventory across our company, stocked with parts from a wide range of manufacturers.

Can CraneWorks help identify the specific part I need for my equipment?

Absolutely. Our experienced parts specialists are ready to help you identify the exact parts you need for your equipment. Just provide us with details about your crane model and the issue you are experiencing, and we will quickly pinpoint the necessary part and assist you with placing your order.

What is the typical delivery time for parts orders?

Delivery times for parts orders vary based on availability and your location. In-stock parts are typically shipped within 1-2 business days. For out-of-stock or special-order items, delivery times may vary, but our team will keep you updated with the estimated arrival date.

Can you ship parts to me overnight?

Yes, in some cases, we can provide overnight or expedited shipping for some of our parts inventory. Contact our parts department today to see what we can do for you.

Custom fabrication

What custom fabrication services does CraneWorks offer?

CraneWorks offers a wide range of custom fabrication services, including designing and constructing specialized lifting solutions, modifying existing equipment, and custom-built attachments. Our skilled fabricators work closely with clients to create tailored solutions that meet their specific operational needs. We use high-quality materials and advanced techniques to ensure durable and efficient results.

How does the custom fabrication process work at CraneWorks?

The custom fabrication process at CraneWorks begins with a consultation to understand your specific needs and requirements. Our engineering and fabrication teams then develop a design and provide you with a detailed proposal. Once approved, we proceed with fabrication and thorough testing to ensure the final product meets your expectations.

Can CraneWorks modify existing equipment to meet new specifications?

Yes, CraneWorks can modify existing equipment to meet new specifications or adapt to changing operational requirements. Our fabrication team has extensive experience in upgrading and customizing equipment, ensuring that it remains compliant with safety standards and optimized for performance. Whether you need structural changes or the addition of new features, we can handle it.

What materials does CraneWorks use for custom fabrication?

CraneWorks uses high-quality materials for custom fabrication, including various grades of steel, aluminum, and other metals, depending on the project's requirements. We ensure that all materials meet industry standards for strength and durability, providing long-lasting solutions that can withstand demanding operational environments.

How long does it typically take to complete a custom fabrication project?

The timeline for completing a custom fabrication project at CraneWorks depends on the complexity and scope of the work. After the initial consultation and design approval, smaller projects can often be completed within a few weeks, while more complex fabrications may take longer. Our team will provide a clear timeline during the planning phase and update you.